FAQ
Welcome to the FlowTre FAQ page. Here, you’ll find answers to the most common questions about our portable saunas. If you need further assistance, feel free to reach out to our support team.
1. About FlowTre
Q: What is FlowTre?
A: FlowTre is a brand dedicated to providing premium portable saunas that bring the benefits of heat therapy anywhere you go. Designed for convenience, relaxation, and recovery, our saunas offer a spa-like experience at home or on the move.
Q: How does a FlowTre sauna work?
A: Our saunas use advanced designed steam devices to gently warm the body, promoting relaxation, detoxification, muscle recovery, and improved circulation.
2. Product & Usage
Q: How easy is it to set up the sauna?
A: FlowTre saunas are designed for effortless setup. Simply unfold, connect poles, and power, and you’re ready to enjoy your session in minutes.
Q: How long should I use the sauna per session?
A: We recommend 15-30 minute sessions at a comfortable temperature. Beginners should start with shorter durations and gradually increase as their body adjusts.
Q: Is it safe to use the sauna daily?
A: Yes! Daily use is safe and beneficial for most people. However, if you have medical conditions, consult your doctor before use.
Q: Can I use the sauna indoors and outdoors?
A: FlowTre saunas are designed for indoor and outdoor use.
3. Health & Safety
Q: What are the health benefits of using a sauna?
A: Regular sauna use can help with:
• Muscle recovery & pain relief
• Improved circulation & cardiovascular health
• Detoxification through sweat
• Stress reduction & relaxation
• Boosting metabolism & skin health
Q: Are there any precautions I should take?
A: Stay hydrated before and after your session. Avoid use if you’re pregnant, have serious medical conditions, or feel unwell. Always consult a healthcare professional if unsure.
4. Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 2-5 business days. Delivery times vary based on location but generally range from 8-10 business days.
Q: Do you ship internationally?
A: Yes
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery status.
5. Returns
Q: What is your return policy?
A: We offer a 30-day return policy on unused saunas in their original packaging. Please refer to our Return Policy for more details.
6. Contact Us
Q: How can I get in touch with FlowTre?
A: You can reach our support team via:
📧 Email: ShopFlowTre@gmail.com
📞 Phone: 0402968240